Cancelling Your Ancestry Subscription/Membership

Ancestry is a popular platform for exploring family history, building family trees, and accessing historical records. However, if you no longer want an ancestry subscription, you can cancel it anytime and get a refund. This article will guide you how to  cancel your Ancestry subscription without any hassle.

Understand What Happens When You Cancel Your Subscription

Before you cancel your ancestry subscription/membership it’s important to know what happens when you cancel your ancestry membership:

• After cancelling your ancestry subscription, you will still have access to your subscription benefits until the end of your current billing period.
• You can still view your family tree and any records you have saved, but you won’t be able to access new premium records.
• Cancelling prevents future charges but does not refund the current billing period.

Ancestry Subscription Cancelling Process

Check the given simple process to cancel your ancestry subscription/membership.

Login Ancestry Account

To cancel ancestry subscription first you need to Sign In to Your Ancestry Account. To do this, you need to go to the ancestry login page and insert your ancestry account username and password.

Go to Your Account Settings

After login to your ancestry account, go to the settings options. To do this,  click on your profile name or the account icon given in the top-right corner. Select Account Settings from the drop-down menu.

Under the Membership or Subscriptions section, you will see your active subscription details.

Cancel Your Subscription

In the subscription section, click Cancel Subscription or Manage Subscription. Follow the on-screen prompts step by step and your ancestry membership will be cancelled.

Check for a Confirmation Email

After cancelling, Ancestry will send you a confirmation email. Keep this for your records in case you need proof of cancellation. 

This is how to cancel your ancestry membership easily without any hassle. 

Contact Ancestry Support (If Needed)

If you face any issues while cancelling ancestry subscription, you can contact Ancestry’s customer support. You can also use our free live chat support 24/7.

Additional Tips

Here, we give some additional tips that will help you, please check.

• Cancel at least 24 hours before your next billing date to avoid being charged for the next period.
• If you signed up via the Apple App Store or Google Play Store, you’ll need to cancel through your device’s subscription settings instead of the Ancestry website.
• Make sure to download any important records before cancelling.

Final Thoughts

Cancelling your Ancestry subscription is a straightforward process if you follow the correct steps. Make sure you understand what you’ll lose after cancellation and save any important information beforehand. Whether you’re taking a break or ending your research, you can always return to Ancestry in the future. To get ancestry support, use our free live chat support.

Frequently Asked Questions (FAQs)